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You can provide feedback or make a complaint to our network Sesame. Please contact them on the details below:

Write to: The Customer Relations Department, Sesame Limited, Fourth Floor, Jackson House, Sibson Road, Sale, M33 7RR.

Email: CustomerRelations@sbg.co.uk

Telephone: 0345 0456 800 (Mon-Fri 9.00 am to 5.00 pm)

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Details submitted through this form are confidential. We will process any personal information collected in this form in accordance with our Privacy notice. The information therein is used only to contact you to discuss the areas you’ve expressed an interest in.

Please note the contents of this form is sent via email and therefore may not be secure.

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On clicking the third-party links which start from somewhere other than https://themortgagecom.co.uk/ you will leave the regulated site of The Mortgage Company (Nottingham) Ltd. Neither The Mortgage Company (Nottingham) Ltd, nor Sesame Ltd, is responsible for the accuracy of the information contained within the linked site.

The information given in this website does not contain all of the details you need to choose a mortgage. Make sure that you read the separate key facts illustration before you make a decision.

The Mortgage Company (Nottingham) Ltd is an appointed representative of Sesame Ltd which is authorised and regulated by the Financial Conduct Authority. FCA Register No 409481. Registered in England, Registration No: 08783508. Registered Office: 2 Commercial Avenue, Beeston, Nottingham, Nottinghamshire, NG9 2NJ. Calls may be recorded for training and monitoring.

The Financial Conduct Authority does not regulate Estate Agency services, Conveyancing, Solicitors services, some forms of buy to let mortgages, Inheritance & tax planning and bridging loans.

For Estate Agency services, Conveyancing, Solicitors, Inheritance & tax planning we act as introducers only.